General Conditions

Updated: 14/01/2025

Welcome to Lentzy! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

Acceptance of Terms
By placing an order on our website, you agree to comply with and be bound by these General Conditions. If you do not agree, please refrain from using our website.

Product Information
We strive to ensure all product descriptions, images, and prices are accurate.
Occasionally, there may be errors or omissions. We reserve the right to correct any inaccuracies without prior notice.

Pricing and Payment
All prices are listed in GBP (£) and include VAT where applicable.
Payments must be made at the time of purchase through our accepted payment methods.

Order Process
Once an order is placed, you will receive an order confirmation email.
Orders are subject to stock availability. If an item is out of stock, we will notify you and offer an alternative or a full refund.

Shipping and Delivery
We aim to process and dispatch orders within 2-3 business days.
Delivery times may vary based on location and shipping method.
Lentzy is not responsible for delays caused by external factors, such as courier issues or customs.

Limitation of Liability
Lentzy will not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Our liability is limited to the cost of the purchased product(s).

User Conduct
You agree not to:
Use our website for unlawful purposes.
Interfere with or disrupt the website’s functionality.
Submit false or misleading information.

Changes to General Conditions
We reserve the right to update these terms at any time. Any changes will be posted on this page. It is your responsibility to review them periodically.

Contact Us
If you have any questions about these General Conditions, please contact us at:
Info@lentzy.co.uk

Thank you for choosing Lentzy!